Privacy Policy

Privacy Policy for softstack GmbH

Effective Date: 7th of December 2023

Welcome to softstack (“we”, “us”, or “our”). We operate the https://softstack.io and offer services in software development, security auditing, and consulting within the web3 ecosystem. This Privacy Policy outlines our practices regarding the collection, processing, and use of personal information in compliance with the General Data Protection Regulation (GDPR).

1. Information Collection

– Personal Data: We collect personal information such as names, email addresses, and other contact details when you use our contact form, sign up for our newsletter, or interact with our chat bot.

– Usage Data: Information about how you access and use our Services, including interaction data from our website and chat bot.

– Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, understand usage patterns, and improve our services. You can control cookie settings through your browser.

2. Legal Basis for Processing

We process your personal data under the following legal bases:

– Consent: We will process certain personal data based on the explicit consent you provide, which can be withdrawn at any time.

– Contractual Necessity: We process personal data as necessary to fulfill our contractual obligations to you.

– Legitimate Interests: We process data for our legitimate interests, including improving our services and providing secure and efficient offerings.

3. Data Retention and Deletion

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy. You can request the deletion of your data at any time, subject to legal and contractual obligations.

4. Data Subject Rights

Under the GDPR, you have the right to access, rectify, delete, restrict, and object to the processing of your personal data. You also have the right to data portability.

5. Data Transfers

Data collected may be transferred and stored outside the European Economic Area (EEA). We ensure all data transfers comply with GDPR and offer adequate levels of data protection.

6. Third-Party Access to Data

We do not share your personal data with third parties, except as necessary to provide our services, comply with legal obligations, or with your explicit consent.

7. Security Measures

We take data security seriously and implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.

8. Changes to This Privacy Policy

We may update our Privacy Policy to reflect changes in our practices. We encourage you to periodically review this page for the latest information on our privacy practices.

9. Contact Us

For any questions or concerns regarding this policy or your personal data, please contact us at:

softstack GmbH
Florian Protschka 
Schiffbrückstraße 8 
24937 Flensburg 

f.protschka@softstack.io

By using our Services, you acknowledge that you have read and understand this Privacy Policy.